Case Studies

Real Projects, Measurable Outcomes

See how Mars Innovation Technology delivers fixed-price AI, cloud, data, and security work for organizations across Canada. Every engagement is scoped, shipped, and supported.

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Featured case studies

A few recent engagements that show how we scope, build, and ship. The full library is below, grouped by focus area.

Municipal CIAM: Azure AD B2C to Microsoft Entra External ID Migration

How Mars Innovation Technology migrated a British Columbia municipality from Azure AD B2C to Microsoft Entra External ID with no forced password resets.

Microsoft Entra External ID

Zero Trust Security Modernization for a Resilient Digital Organization

How Mars Innovation Technology rolled out Zero Trust security for a cloud, SaaS, and remote workforce where the traditional network perimeter no longer exists.

Unified Customer Data and a Support Copilot for a Telecom Operator

How Mars Innovation Technology unified a telecom operator scattered customer and service data and deployed a grounded support copilot that agents truly trust.

Cloud and data: AWS or Azure

governed data platform (Databricks or Snowflake)

dbt

managed ingestion connectors

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Artificial Intelligence

AI, machine learning, RAG, and automation projects taken all the way to production.

AI Agent for Business Process Automation and Operational Efficiency

See how Mars Innovation Technology built an AI agent that automates unstructured, multi-step business processes to cut manual work and speed up operations.

AI Agents

Agentic AI

Tool Calling

Workflow Orchestration

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AI Product Recommendation Engine for E-Commerce Growth

How Mars Innovation Technology built an AI product recommendation engine that lifts e-commerce conversion with personalized, real-time product discovery.

AI Strategy Roadmap for a Non-Technical Business

How Mars Innovation Technology built a practical AI strategy roadmap for a non-technical business, ranking which opportunities to pursue first and which to skip.

AI Readiness Framework

Disaster Recovery and Secure Cloud Backup Modernization

How Mars Innovation Technology modernized disaster recovery and secure cloud backups so an organization could recover quickly from ransomware, outages, and data loss.

Azure Backup

AWS Backup

Google Cloud Backup and DR

Veeam

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Document Processing Automation with AI for Faster Operations

How Mars Innovation Technology automated document processing with AI, extracting key fields from invoices, forms, and PDFs to speed up slow manual operations.

Enterprise AI Copilot for Internal Knowledge Search and Workflow Automation

How Mars Innovation Technology built an enterprise AI copilot that finds answers across scattered documents and systems, cutting the time employees lose searching.

Governed Data Foundation and Validated MLOps for Life Sciences

How Mars Innovation Technology built a governed, Part 11 ready data foundation and validated MLOps so a life sciences firm gains AI value that survives audit.

Cloud and data: AWS or Azure

governed lakehouse (Databricks or Snowflake)

dbt

data catalog with full lineage

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Turning Machine Data Into Uptime for a Manufacturer

How Mars Innovation Technology unified a manufacturer machine and sensor data and added predictive maintenance and OEE analytics to cut unplanned downtime.

Industrial integration: OPC UA

MQTT

historian integration

edge gateways

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An Internal Copilot That Paid for Itself for a Mid-Market Firm

How Mars Innovation Technology organized a mid-market firm scattered knowledge into a governed layer and deployed a grounded internal copilot people rely on.

Cloud and data: AWS or Azure

governed data and knowledge layer

managed ingestion connectors

data catalog with lineage

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Multi-Vendor OT Data Unification and Predictive Maintenance for Mining

How Mars Innovation Technology unified multi-vendor OT data and secured the OT and IT boundary so a mining operator could run predictive maintenance at scale.

OT integration: OPC UA

historians

multi-vendor protocol connectors

edge gateways for remote connectivity

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Data Platform and Commerce AI Modernization for Multichannel Retail

How Mars Innovation Technology rebuilt the data foundation under a multichannel retailer so its AI recommendations convert and inventory stops drifting.

Cloud: AWS (also delivered on Azure or GCP) Data stack: Databricks Lakehouse or Snowflake

dbt

Apache Airflow / Dagster

Fivetran / Airbyte

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Predictive Analytics Dashboard for Executive Decision-Making

How Mars Innovation Technology built a predictive analytics dashboard that gives executives forward-looking insight, not just a view of what already happened.

RAG-Based Customer Support Assistant for Faster, More Accurate Service

How Mars Innovation Technology built a RAG customer support assistant that gives agents accurate, source-grounded answers and cuts average handle time.

RAG

AI Customer Service Agent

Vector Search

Zendesk

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Inventory Unification and Demand Forecasting for a Multichannel Sporting Brand

How Mars Innovation Technology unified inventory data and added demand forecasting for a multichannel sporting brand to end overselling and stockouts at peak.

Cloud: AWS (also delivered on Azure or GCP) Data stack: Snowflake or Databricks Lakehouse

Unified Customer Data and a Support Copilot for a Telecom Operator

How Mars Innovation Technology unified a telecom operator scattered customer and service data and deployed a grounded support copilot that agents truly trust.

Cloud and data: AWS or Azure

governed data platform (Databricks or Snowflake)

dbt

managed ingestion connectors

Read case study

Zero Trust Security Modernization for a Resilient Digital Organization

How Mars Innovation Technology rolled out Zero Trust security for a cloud, SaaS, and remote workforce where the traditional network perimeter no longer exists.

Cybersecurity

Zero Trust, compliance, and security modernization engagements for real-world risk.

Cloud Migration and Cost Reduction for a Scalable Digital Business

How Mars Innovation Technology led a cloud migration that cut costs while improving reliability, deployment speed, and scalability for a growing digital business.

OT Asset Visibility and IT/OT Segmentation for a Distributed Renewable Operator

How Mars Innovation Technology gave a renewable operator full OT asset visibility and IEC 62443 aligned segmentation without disrupting control systems.

OT and network: OT asset discovery and passive network monitoring

Purdue-model network segmentation

IEC 62443-aligned zones and conduits

industrial firewalls and data diodes

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PCI Segmentation and Cross-Location Analytics for a Multi-Location Restaurant Group

How Mars Innovation Technology delivered PCI aligned segmentation and a unified cross-location data platform so one weak store no longer sets the brand risk.

Security: network segmentation and microsegmentation

next-generation firewalls

IAM with MFA

role-based access control

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Ransomware-Ready Security for a Growing Business, Without an Enterprise Budget

How Mars Innovation Technology gave a growing business ransomware protection with MFA, least privilege, segmentation, and tested backups, priced for its size.

Identity and access: IAM with MFA

least-privilege, role-based access

single sign-on

password manager Network and endpoints: network segmentation

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Identity and Access Management

CIAM and identity platform migrations delivered without disrupting users.

Municipal CIAM: Azure AD B2C to Microsoft Entra External ID Migration

How Mars Innovation Technology migrated a British Columbia municipality from Azure AD B2C to Microsoft Entra External ID with no forced password resets.

Microsoft Entra External ID

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Fixed-price engagements by Mars Innovation Technology, Burnaby, BC, Canada.

Real Projects, .css-1op80b9{color:#FA541C;}Measurable Outcomes

See how Mars Innovation Technology delivers fixed-price AI, cloud, data, and security work for organizations across Canada. Every engagement is scoped, shipped, and supported.

Featured case studies

Municipal CIAM: Azure AD B2C to Microsoft Entra External ID Migration

Zero Trust Security Modernization for a Resilient Digital Organization

Unified Customer Data and a Support Copilot for a Telecom Operator

Browse all case studies

Artificial Intelligence

AI Agent for Business Process Automation and Operational Efficiency

AI Product Recommendation Engine for E-Commerce Growth

AI Strategy Roadmap for a Non-Technical Business

Disaster Recovery and Secure Cloud Backup Modernization

Document Processing Automation with AI for Faster Operations

Enterprise AI Copilot for Internal Knowledge Search and Workflow Automation

Governed Data Foundation and Validated MLOps for Life Sciences

Turning Machine Data Into Uptime for a Manufacturer

An Internal Copilot That Paid for Itself for a Mid-Market Firm

Multi-Vendor OT Data Unification and Predictive Maintenance for Mining

Data Platform and Commerce AI Modernization for Multichannel Retail

Predictive Analytics Dashboard for Executive Decision-Making

RAG-Based Customer Support Assistant for Faster, More Accurate Service

Inventory Unification and Demand Forecasting for a Multichannel Sporting Brand

Unified Customer Data and a Support Copilot for a Telecom Operator

Zero Trust Security Modernization for a Resilient Digital Organization

Cybersecurity

Cloud Migration and Cost Reduction for a Scalable Digital Business

OT Asset Visibility and IT/OT Segmentation for a Distributed Renewable Operator

PCI Segmentation and Cross-Location Analytics for a Multi-Location Restaurant Group

Ransomware-Ready Security for a Growing Business, Without an Enterprise Budget

Identity and Access Management

Municipal CIAM: Azure AD B2C to Microsoft Entra External ID Migration

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